Вакансии

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Больше информации об условиях работы в Миратех вы можете узнать на странице Карьера, либо позвонив нашим рекрутерам по телефону +380 44 206 4098.

Мы ищем профессионалов для пополнения нашей команды и приглашаем Вас поучаствовать в конкурсе на наши вакансии.

Мы предлагаем:

  • Достойную стабильную заработную плату
  • Эффективную систему профессионального развития
  • Медицинскую страховку
  • Обучение иностранному языку
  • Возможность работать в творческой и профессиональной команде
  • Дружественную корпоративную культуру

Харьков, Украина

Java Developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java developer (extension of the current teams) 
 
Project Tech Stack:
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project.
  • Experience Java Core, Spring (Core Container, Web).
  • Experience in OOP, OOD, Functional Programming.
  • Good written and reading English skills.
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus.
  • 24 days paid vacation and sick leave.
  • Medical Insurance.
  • Good working environment.
  • English courses.
  • Opportunity to improve English skills by regular communication with native speakers and project team.

Java Script developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java Script developer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project.
  • Experience JavaScript, AMD, RequireJS, HTML\CSS.
  • Experience in OOP, OOD, Functional Programming.
  • Good written and reading English skills.
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus.
  • 24 days paid vacation and sick leave.
  • Medical Insurance.
  • Good working environment.
  • English courses.
  • Opportunity to improve English skills by regular communication with native speakers and project team.

Middle Python Developer


Инженерный департамент
We are looking for Middle Python Developer to join our team on full-time basis. 
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
Main responsibilities:
 
  • Implementation and extension of billing services system (backend – server solution to gather and process billing data);
  • Development in Python;
  • Participation in planning and execution stages;
  • Research and practical usage of the technologies to implement effective solutions.
Requirements:
 
Must have:
 
  • 2-3+ years’ experience in software engineering with real project;
  • Strong Python skills;
  • Strong SQL knowledge
  • Bachelor/MSc degree in Computer Science, Math or related field;
  • Intermediate English level (written and oral);
  • Good communication skills;
  • Problem solving skills;
  • Experience of a successful team work.
Nice to have:
 
  • DWH/ETL knowledge will be a plus
  • Knowledge of Pandas;
  • Knowledge of Boto;
  • Experience with Amazon Web Services;
  • Experience in working with large datasets / big data;
  • Unit Testing, Functional Testing and API's;
  • Infrastructure and Cloud Services (Amazon).
We offer: 
 
  • Competitive salary with regular pay and yearly bonus
  • 20 days of paid vacation
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team

Киев, Украина

.NET/C# - Dynamics CRM Developer


Инженерный департамент
Мы ищем .NET - Dynamics CRM разработчика, который будет разрабатывать корпоративные приложения для внутренней автоматизации компании. Работа на этой должности предоставляет возможность работать с самым последним стеком Microsoft-технологий. Командная работа во внутренних проектах.
 
Обязанности:
 
  • Разработка и поддержка существующих корпоративных web-приложений в рамках внутренних проектов компании,
  • Разработка Portfolio Management System,
  • Оценка трудоёмкости реализации по Software Requirements Specification.
Требования:
 
  • 2+ года опыта разработки с использованием ключевых для позиции технологий Microsoft Dynamics CRM / .Net (C#),
  • Опыт работы с MS SQL, администрирование,
  • Опыт разработки под SharePoint, конфигурирование,
  • English level – Intermediate.

Account Based Marketing (ABM) Manager


Департамент развития бизнеса/Маркетинг
The Account Based Marketing (ABM) Manager resides on the Marketing team at Miratech and will serve a critical role in helping the company achieve its growth goals. This person will collaborate closely with the strategy leadership team and sales executives to develop the processes, strategies and content requirements needed to execute best-in-class ABM campaigns and programs.
 
Responsibilities
 
  • Execute multi-wave/multi-channel closed-loop programs for each stage of the customer journey
  • Creates emails, landing pages, forms, nurturing programs and reports in the marketing automation tool
  • Perform A/B testing on email campaigns and programs
  • Manages programs, timelines, and provides regular updates to key stakeholders and team members
  • Perform regular audits and maintain integrity of lead scoring process
  • Oversee database maintenance, managing data uploads and ensuring data cleanliness and integrity
  • Collaborate with content marketing team for appropriate content delivery based on customer journey
  • Collaborate with BizApps team on integration of Marketo with CRM
  • Collaborate with Sales to deliver qualified leads to sales team for conversion
  • Track ongoing metrics, including lead generation, campaign effectiveness, engagement levels, funnel advancement
  • Provide reports, insights and recommendations based on data
Requirements
 
  • Proven experience as a ABM Campaign Manager or related role
  • Proven success (revenue generation) with multi-channel demand generation campaigns, including outbound
  • Experience with personalized Account Based Marketing strategies & execution
  • Expertise in leveraging CRM and marketing automation systems
  • A creative mind and advanced writing skills
  • A consistently positive attitude, excellent communication and presentation skills
  • Ability to work in a high growth, fast-paced environment
 

Assistant of Project Management Office


Департамент управления проектами
Miratech is looking for a goal oriented Assistant of Project Management Office
 
Responsibilities:
 
  • Support and update Project office documents workflow
  • Operation assistance to PMO Head
  • Supervise, Plan and organize internal & external PMO events and meetings
  • Preparation of minutes, following up on action points and collecting updates
  • Regular internal reporting
  • Participation in providing internal audit of project
Requirements:
 
  • MS/BS degree, preferable in Technical and/or Economics Science
  • EXCEL and PowerPoint knowledge is desirable
  • Strong personal skills in accuracy, analytics, process thinking, responsibility 
  • High level of organizational skills
  • Tact, ability to work with confidential information
  • Good team player, communicative and proactive
  • Preferable IT background (technical is mandatory)
  • English not lower than intermediate
 
 

Data Analyst


Инженерный департамент
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Named in FORTUNE magazine as one of the best 100 outsourcing service providers, Miratech actively enhancing its operations in Europe and USA.  
We are looking for Data Analyst.
 
Responsibilities:
 
  • Managing Resource allocations;
  • Participate in resource requests process;
  • Maintenance of internal systems and data collection;
  • Reports preparing;
  • Participate in Resource Management activities;
  • Participate in Competence & Training Management.
Requirements:
 
  • Bachelor/ College Degree in Computer Science/Information Technology, Marketing or equivalent;
  • Strong PC skills;
  • Strong MS Excel knowledge (VBA development, strong knowledge of Excel functions);
  • Knowledge of DBMS fundamentals is preferable;
  • Basic knowledge of SQL is preferable;
  • Strong interpersonal skills, team player;
  • Strong analytical skills, ability work with company human resources;
  • Managerial, problem-solving, risk management skills as plus;
  • Proven IT background as a plus;
  • English - writing, listening, speaking.
 

Dynamics CRM разработчик


Инженерный департамент
Мы ищем Dynamics CRM разработчика, который будет разрабатывать корпоративные приложения для внутренней автоматизации компании. Работа на этой должности предоставляет возможность работать с самым последним стеком Microsoft-технологий. Командная работа во внутренних проектах.
 
Требования:
  • 3+ года опыта разработки с использованием ключевых для позиции технологий Microsoft Dynamics CRM/C#/ASP.NET/MS SQL
  • Хорошее знание HTML / XML / JavaScript / AJAX / CSS
  • Знание методологии разработки программного обеспечения и процессов жизненного цикла программного обеспечения
  • Хорошее знание и понимание OOP and Design Patterns
  • Степень бакалавра или магистра компьютерных наук, математики или смежной области
  • Способность работать в команде и умение общаться с пользователями
Обязанности:
 
  • Разработка и поддержка существующих корпоративных web-приложений в рамках внутренних проектов компании
  • Разработка Portfolio Management System
  • Оценка трудоёмкости реализации по Software Requirements Specification

Financial Analyst


Финансовый департамент
We are looking for a dynamic, results orientated person to join our Finance team. We are announcing an opening of Financial Analyst position in Kyiv.
 
Responsibilities:
 
  • Monthly regular activities – prepare regular financial reports, comparison actual financial data vs budget, analyze actual data on the regular basis;
  • Inform key managers about the cases when actual costs are out of budget; make financial control of cash payments to suppliers, provide key managers with different information on the ad-hoc requests;
  • Yearly budgeting process – to keep a leading role in budgeting process – to request information, to define deadlines, to analyze received info from key managers, to upload received info into consolidated file, to make different analysis – comparison with actual and budget previous years, to prepare graphical visualization for management;
  • Yearly closing activities – to prepare analysis for year closing, to analyze budget deviations, to propose ways for minimization of budget deviations, to prepare yearly presentation and graphical visualizations.  
Skills and qualifications requested:
 
  • Master’s degree in Finance or Accounting g or relevant field;
  • Have at least 2-3 years of progressive financial analysis experience;
  • Good knowledge of main accounting and financial principles, experience in preparation (or taking leading role in preparation) of main financial reports, budgeting process, year-closing activities;
  • Excellent data analysis and Microsoft Excel skills (work with big databases, pivot tables, main formulas, charts and diagrams);
  • English level – intermediate and higher (speaking and writing);
  • Good user of 1C;
  • Experience in audit of financial statements will be an advantage;
  • Highly intelligence, self-organized person, accurate to details with pro-active position;
  • Readiness for managing some different tasks at the same time;
  • Good communications skills – to communicate with all the participants of financial processes, self-control in reaching deadlines;
  • Ability to solve different issues or keeping leading role in clarifying issues;
  • Team player.

IT-инженер


ИТ департамент
В Компании Миратех открыта вакансия IT-инженер.
 
Обязанности:
 
  • Администрирование SharePoint 2010, 2013:
  • Поддержка сервисов на базе SharePoint (Корпоративный портал, Корпоративный каталог, Партнерский портал и других сервисов внутренней разработки),
  • Настройка и поддержка служб: Корпоративного поиска, Профилей сотрудников,
  • Создание и предварительная настройка коллекций сайтов для нужд сотрудником,
  • Оптимизация работы серверов (управление базами контента, распределение коллекций по базам),
  • Поиск и устранение неисправностей на серверах SharePoint (Windows server 2008 R2, Windows server 2012 R2).
  • Администрирование CRM 2011, 2016:
  • Поддержка сервисов на базе CRM (Service Desk, Корпоративный CRM),
  • Управление доступом в CRM с использованием ролей системы,
  • Настройка, импорт и сбор информации о неисправностях Solutions разработанных отделом разработки,
  • Поиск и устранение неисправностей на серверах CRM (Windows server 2008 R2, Windows server 2012 R2).
  • Администрирование Jira, Confluence:
  • Создание проектов, спейсов,
  • Настройка проектов с помощью схем: (Issues, workflows, fields, screens),
  • Создание и редактирование workflow,
  • Управление доступом в системе с помощью групп, ролей, perrmisions схем,
  • Поиск и устранение неисправностей с отображением полей в проектах,
  • Поиск и устранение неисправностей на сервере системы (Linux CentOS 7).
  • Администрирование Moodle:
  • Создание и предварительная настройка Категорий для нужд сотрудником,
  • Настройка и управление интеграцией с AD (LDAP),
  • Поиск и устранение неисправностей на сервере системы (Linux CentOS 7).
  • Администрирование TFS 2013.
Основные требования:
 
  • 2+ года опыта работы в роли Администратора Microsoft Business System,
  • CRM 2011+ ( права доступа с системными ролями, поиск, сбор и решение проблем),
  • SPS 2010+ ,
  • TFS 2012+ (кастомизация всех систем и работа с AD, DNS, ADFS, SQL (SSRS, SSAS), PowerShell, and TMG),
  • Опыт работы с платформами: Windows server, IIS, SQL (DBE);
  • Будет плюсом опыт: MOODLE administration, PowerShell scripting, Jira + Confluence administration
  • Moodle administration (category creation, LDAP integration),
  • Linux (CentOS) administration,
  • Английский - Pre-intermediate.

Java Developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java developer (extension of the current teams) 
 
Project Tech Stack:
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience Java Core, Spring (Core Container, Web)
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 

Java Script developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java Script developer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience JavaScript, AMD, RequireJS, HTML\CSS
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 

Junior QA Automation engineer


Инженерный департамент
The customer is the world’s leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for a Junior QA Automation engineer to join our team on full-time basis.
 
Main responsibilities:
 
  • Developing and support of Automation test suite for continues delivery project;
  • Communication with remote team, test environment customization, working with cutting edge technology.
Technical requirements:
 
  • 1+ year of experience as  QA Automation engineer;
  • Experience with test automation tools;
  • Practical experience with Java;
  • Experience with Junit, Jenkins and JIRA;
  • Experience with MSSQL and/or Oracle, Cassandra databases;
  • Knowledge in Docker is a benefit;
  • English — intermediate.

Middle Python Developer


Инженерный департамент
We are looking for Middle Python Developer to join our team on full-time basis. 
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
Main responsibilities:
 
  • Implementation and extension of billing services system (backend – server solution to gather and process billing data);
  • Development in Python;
  • Participation in planning and execution stages;
  • Research and practical usage of the technologies to implement effective solutions.
Requirements:
 
Must have:
 
  • 2-3+ years’ experience in software engineering with real project;
  • Strong Python skills;
  • Strong SQL knowledge
  • Bachelor/MSc degree in Computer Science, Math or related field;
  • Intermediate English level (written and oral);
  • Good communication skills;
  • Problem solving skills;
  • Experience of a successful team work.
Nice to have:
 
  • DWH/ETL knowledge will be a plus
  • Knowledge of Pandas;
  • Knowledge of Boto;
  • Experience with Amazon Web Services;
  • Experience in working with large datasets / big data;
  • Unit Testing, Functional Testing and API's;
  • Infrastructure and Cloud Services (Amazon).
We offer: 
 
  • Competitive salary with regular pay and yearly bonus
  • 20 days of paid vacation
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team

Miratech Internship Program


Департамент развития бизнеса
Miratech offers an exciting opportunity to join our team for young talents.  You’ll get the opportunity to work on real projects and tasks with professionals. 
 
This is your real chance to start the careers and try out your skills and talents in the working environment.
 
Apply if you are:
 
  • Attentive and responsible;
  • Willing to acquire experience of working for an international company;
  • Passionate about working in a fast-paced, high growth environment;
  • Willing to learn
  • Upper-intermediate English speaker

Oracle BI, SQL Developer


Инженерный департамент
We are looking for a Oracle BI, SQL Developer to join our team on full-time basis. The project involves development of custom applications to handle the full range of work that arrives in a contact center.
 
Responsibilities:
 
  • Oracle BI Integration
  • Create OBIEE metadata/reports and dashboards
Formal Education & Certification
 
  • Bachelor degree or equivalent in related field or equivalent experience.
  • Oracle certifications are a plus.
Knowledge & Experience
 
  • 3+ years IT experience.
  • Well versed in advanced query development and design using SQL.
  • Experience with one or more of the following: Oracle Business Intelligence Enterprise Edition (OBIEE), Oracle BI Application, Oracle Daily Business Intelligence, Informatica Power Center, Oracle Data Integrator (ODI), Oracle Warehouse Builder or a similar set of tools.
  • Experience with Oracle BI Applications, a plus.
  • Experience with MDX, XQuery, XML/A, a plus.
  • Experience with XML development and design including XML Schema, and XSLT are a plus
  • Experience with web services integration architectures including SOAP and REST, a plus
  • Knowledge of scripting languages including Korn/Bourne Shell, Perl, Python, Ruby, a plus
  • Experience with Java development is a plus

Project Coordinator


Департамент управления проектами
 
We are looking for a responsible, goal-oriented Project Coordinator to administrate and all types of projects, from simple activities to more complex plans.
 
Responsibilities: 
 
  • Internal projects coordination: support, analysis, data validation and keeping it up to date; work with teams and departments to meet projects goals, objectives and deadlines; 
  • Monitor internal projects progress and handle any issues that arise;
  • Preparation for the meetings (agenda, meeting minutes, presentations etc.);
  • Cooperation with senior management and representatives from all departments, involved to the projects;
  • Create and maintain comprehensive project documentation, plans and reports.
Requirements:
 
  • Upper Intermediate or higher knowledge of English;
  • Very strong analytical skills;
  • Strong knowledge of MS Excel (formulas, advanced charting, pivot tables & pivot reporting, macros, etc.)
While most of work is done during normal business hours, Project coordinator must be ready to handle work requests out of normal business time and be ready for unscheduled overtimes.

Receptionist


Административный департамент
We are looking for an organised and friendly full time Receptionist who will help to keep an organization running smoothly. You will be supporting our Office in a busy working environment.
 
Responsibilities:
 
  • Communicate verbally and in writing to answer inquiries and provide information;
  • Coordinate the flow of information both internally and externally;
  • Greet visitors and callers, handle their inquiries and direct them to the appropriate persons according to their needs;
  • Answer phone calls and give information, take messages or transfer calls to appropriate individuals;
  • Prepare and manage correspondence, reports and documents;
  • Handle incoming mail and other materials;
  • Organize and coordinate meetings, conferences;
  • Planning transport schedules for corporate drivers;
  • Arrange courier deliveries;
  • Make copies of correspondence and other printed materials;
  • Operate office equipment such as fax machines, copiers, and phone systems, use computers for spreadsheet, word processing, database management, and other applications.
Requirements:
 
  • 1+ year of work experience in an administrative position;
  • Excellent verbal and written communication skills;
  • Attention to details, planning and organizing skills;
  • Excellent time menegement skills, ability to manage heavy workload and multiple tasks;
  • High level of customer orientation good interpersonal skills;
  • Ability to handle pressure;
  • Be self-motivated, enthusiastic, dynamic and friendly;
  • Good knowledge of MS Word, Outlook, Power Point, Excel — advanced level;
  • Bachelor degree;
  • Proficient in English — Upper-Intermediate;
  • Proficient in Spanish, German and Polish will be a plus.

Regional Support Engineer


Инженерный департамент
В Компании Миратех открыта вакансия Regional Support Engineer, г. Киев, Киевская обл. (поездки в Борисполь, Бровары, Переяслав-Хмельницкий, Ирпень и другие населенные пункты области) 
 
Обязанности:
 
  • Регистрация, выполнение обращений пользователей;
  • Предоставление технической поддержки ИТ оборудования (системные блоки, мониторы, принтеры, МФУ, ИБП, сервера) на территории заказчиков;
  • Предоставление технической поддержки программного обеспечения (ОС Windows XP-10), основные офисные приложения (MS Office, антивирусы, архиваторы и т.п.).
Требования:
 
  • Образование по техническим специальностям (желательно в области ИТ);
  • Опыт работы в области ИТ не менее 2-х лет;
  • Знание семейства Windows XP-10 (настойка‚ конфигурация, восстановление), MS Office, Lotus Notes, Antivirus, Backup utilites etc;
  • Опыт тех. обслуживания и решения проблем аппаратного обеспечения (hardware);
  • Опыт в решении проблем с ПК, периферией по телефону;
  • Опыт решения тех. проблем с сетями и телефонией.
Желательные требования:
 
  • Понимание специфики работы HelpDesk\ServiceDesk;
  • Знания ОС Linux;
  • Приветствуется опыт работы с банкоматами и POS-терминалами;
  • Приветствуется опыт работы с ОС Linux /FreeBSD;
  • Приветствуется опыт настройки и обслуживания АТС/ миниАТС;
  • Английский язык – pre-intermediate level.
Личные качества:
 
  • Внимание к деталям, аккуратность, коммуникабельность;
  • Организованность, ответственность, умение планировать свою деятельность.
 

Senior Recruiter


Административный департамент
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Miratech has been ranked highly in major industrial ratings, including the Global Services 100; Global Outsourcing 100® and others. Miratech is looking for a goal oriented Senior Recruiter.
 
Responsibilities:
 
  • Organisation&overseeing of a full life-cycle recruiting process: from advertising to hiring and staff integration 
  • Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
  • Management of the team, determination of priorities and control of hiring deadlines, directing the recruiting campaigns
  • Act as an escalation point for the team, by removing any stumbling blocks from the recruitment process
  • Planning, organizing and coordinating team activities 
  • Creating Recruiting guidelines, job descriptions, checklists
  • Close collaboration with HR and other departments 
  • Preparation of the Ad-hoc statuses, reports and analytical researches
  • Continuous development of the best global practices for the recruiting team, implementation of new technologies
  • Close work with management team, providing updates on pool activity, hires, industry information, statistics, etc.
Skills and qualifications requested:
 
  • 5+ years recruitment experience with high volume
  • 3+ years as Senior recruiter for IT or professional services company with proven success delivering recruiting results individually or as a part of the team in a fast-paced, demanding, high growth environment
  • Practical experience in executive search, hiring high level professional staff 
  • High personal hiring performance of the middle and senior level management
  • Excellent interpersonal and communication skills, self-motivation, leadership position 
  • English: upper-intermediate (written and verbal competence is a must)

Telemarketing Specialist


Департамент развития бизнеса/Телемаркетинг
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Miratech has been ranked highly in major industrial ratings, including the Global Services 100; Global Outsourcing 100® and others. We are a fast growing company, actively enhancing its presence in Europe and USA. For this aim Miratech develops a wide partner network, which is supported by the ambitious and professional business development team.
 
Telemarketing Specialist is a person responsible for research and initial contact with potential partners. The primary role of this position is maintenance of company's development through С-level communication and presentation of company's services.
 
Requirements:
 
  • 2-year experience in initial contact with potential partners and customers (telemarketing/telesales, direct marketing, cold calls etc.);
  • Experience in B2B or B2C relationship building;
  • Fluent oral and written English is a must. Knowledge of other languages would be a plus;
  • Strong interpersonal, communication and analytical skills, initiative, sense of responsibility;
  • Motivation to reach and exceed set targets;
  • Basic understanding of the IT market;
  • Basic knowledge of PC operations.
Responsibilities: 
 
  • Conducting market research;
  • Searching for potential partners;
  • Serving as the primary contact for potential partners;
  • Initial presentation of company's services;
  • C-level communication and relationships maintenance;
  • Potential and existing partners support;
  • Tenders monitoring.
  • Opportunity to deal with top level management within some of the world's largest organizations;
  • Competitive, stable salary;
  • Recognition of your achievements through financial and promotional rewards;
  • World-class training;
  • Opportunity for professional and career growth;
  • Work in a creative, professional and friendly team.
 
 

Координатор Service Desk


Инженерный департамент
В компании Миратех открыта вакансия  Координатор Service Desk (г.Киев)
 
Обязанности:
 
  • Распределение заявок на исполнителей в системе Service Desk;
  • Планирование работ на основании запросов, контроль выполнения SLA;
  • Анализ эффективности работы;
  • Участие в разработке, внедрении и совершенствовании ИТ-процессов, организации технической поддержки;
  • Поддержание в актуальном состоянии регламентов и базы знаний Service Desk;
  • Предоставление отчётов о проделанной работе..
Требования:
 
  • Образование высшее, желательно IT;
  • Опыт работы на аналогичной должности от 2 лет;
  • Самостоятельность в принятии решений;
  • Знание стандартов ITIL;
  • Знание основ проектного управления;
  • Умение руководить коллективом;
  • Аналитический склад ума, коммуникабельность, умение работать в команде, ответственность, стрессоустойчивость;
  • English level - Pre-intermediate.

Винница, Украина

Java Developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java developer (extension of the current teams) 
 
Project Tech Stack:
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience Java Core, Spring (Core Container, Web)
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
  •  

Java Script developer


Инженерный департамент
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java Script developer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience JavaScript, AMD, RequireJS, HTML\CSS
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
  •  

Варшава, Польша

IT Service Delivery Manager


Инженерный департамент
We are looking for IT Service Delivery Manager (Warsaw). It is extension of the team. Customer is a company within the credit management services industry operating in Europe. 
 
Responsibilities:
 
  • Planning, designing, and implementation of Line of Business Applications IT Services delivery to business users according to best practices, while ensuring high level of services quality and availability.
  • SLA implementations and fulfillment.
  • Monitor, control and support IT Services delivery; ensure that systems, methodologies and procedures are in place and followed.
  • Establishment and management of reporting related to IT Services.
  • Serve as escalation point for IT Services business users and management. Take ownership of related. Major Incidents to ensuring coordination of resolving parties, effective communication to stakeholders and Major Incidents review.
  • Capacity Planning - ensure that future demand from business growth is understood and properly addressed.
  • Management of IT operation teams, including those staffed at remote offices.
  • Vendor Management for software vendors.
  • Involvement in budgeting activities.
  • Drive IT Services continuous improvements.
Requirements:
 
  • About 5-7 years’ experience of diversified information technology experience.
  • About 1 year of experience as an IT Manager or IT Operation Manager in field of Application Operation in financial institutions (banking, insurance, collection agency etc.)
  • Knowledge in applying and managing IT Service Management processes (SLA, ITIL, ITSM, process management)
  • Excellent written and verbal communication, organization, coordination, and interpersonal skills
  • Upper-intermediate/Advanced written and spoken English 
  • Strong reporting and analytical skills (about 1 year experience) 
Nice to have: 
 
  • Experience of Vendor management
  • ITIL or equivalent IT Service Management certification preferred 
This position includes regular (approximately 1 per 3 month) travels to the following countries will be required: Spain, Italy, Germany, Norway, Sweden etc. 
 
 
 
 

Senior Java Developer (Web)


Инженерный департамент
We are looking to hire a Senior Java Developer (Poland) who will take part in development and maintenance services for customized software solutions based on standardized software components for large Europe customer. This role offers the opportunity to participate in development of software products used by people across number of European countries. 
 
You will be responsible for understanding functional requirements and user stories, and integrating them within program modules. 
 
You will work in a multicultural environments with talented colleagues in several European countries both on-site and when going to business trips.
 
Responsibilities:
 
  • Designing, developing and maintaining web applications;
  • Maintaining good test coverage;
  • Refactor existing modules toward enhanced architecture;
  • Coordinate technical activities and documentation throughout each project.
Requirements:
 
  • 3-5 years’ experience in software engineering as Java developer;
  • Experience in web development;
  • Frontend development skills:
  1. HTML 5
  2. CSS
  3. Thymeleaf 3 for Spring 4 (jQWidgets with jQuery, Angular JS and Bootstrap);
  4. Spring 4 MVC (Spring WebFlow and Apache Tiles).
  • Understanding of mobile first and responsive design;
  • Understanding of testing principles (Unit tests, BDD, TDD, Test automation);
  • Development infrastructure knowledge (Build and deployment automation, Source control, Windows infrastructure);
  • Development with Java including the following:
  1. Java EE Spring framework;
  2. Spring 4 Security (OAuth2, SAML);
  3. Spring 4 MVC (Web Service REST/JSON, Web Service SOAP/XML);
  4. Spring 4 Core (POJO);
  5. Spring Batch; 
  6. Spring 4 Data (Hibernate).
  • Knowledge of software development methodology and software lifecycle processes, especially Agile (Scrum);
  • Good knowledge of software configuration management processes and tools (MS TFS, SVN, GIT);
  • Knowledge of SQL and experience with: SQL-Server 2012/2014, mySQL 5.7, Oracle 11g/12c;
  • Bachelor or MSc degree in computer science, math, or related field;
  • Advanced written and spoken English;
  • German would be a plus;
  • Excellent verbal and written communication skills;
  • Self-driven personal approach and passion for helping others;
  • A positive and resilient mindset and high stress tolerance.
  • Ability to travel to the following countries (if required): Switzerland

Senior Recruiter


Департамент по работе с персоналом
We are looking for a goal oriented Senior Recruiter to be a part of our friendly international team in Warsaw. 
 
Responsibilities:
 
  • Organisation & overseeing of a full life-cycle recruiting process: from advertising to hiring and staff integration; 
  • Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
  • Management of the team, determination of priorities and control of hiring deadlines, directing the recruiting campaigns
  • Act as an escalation point for the team, by removing any stumbling blocks from the recruitment process
  • Planning, organizing and coordinating team activities 
  • Creating Recruiting guidelines, job descriptions, checklists
  • Close collaboration with HR and other departments 
  • Preparation of the Ad-hoc statuses, reports and analytical researches
  • Continuous development of the best global practices for the recruiting team, implementation of new technologies
  • Close work with management team, providing updates on pool activity, hires, industry information, statistics, etc.
Requirements:
 
  • 5+ years recruitment experience with high volume
  • 3+ years as Senior recruiter for IT or professional services company with proven success delivering recruiting results individually or as a part of the team in a fast-paced, demanding, high growth environment
  • Practical experience in executive search, hiring high level professional staff 
  • High personal hiring performance of the middle and senior level management
  • Excellent interpersonal and communication skills, self-motivation, leadership position 
  • English: upper-intermediate (written and verbal competence is a must)

США

Marketing Director


Департамент развития бизнеса/Маркетинг
About Miratech
 
Miratech is an IT services and outsourcing company that contracts with large and midsize multinational organizations.
Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia, and Ukraine. Miratech serves its customers in 560 cities and towns.
 
Marketing Director will have a critical role in helping the company achieve its growth goals. This person will collaborate closely with the strategy leadership team to implementation Global Marketing Strategy.
 
Main responsibilities:
 
  • Control to implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Managing the traffic of day to day activities of the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media reputation and recognition.
  • Executing on marketing and communications strategies for the organization.
  • Undertake continuous analysis of competitive environment and consumer trends
  • Oversee marketing operations, develop policies and business plans.

Requirements:

  • Solid understanding of market research and data analysis methods
  • Ability to apply marketing techniques over digital and non-digital channels
  • Understanding of IT Services, IT Outsourcing
  • Strong experience in service oriented B2B structure in marketing
  • Good knowledge and previous excellent experience for of the effective marketing tools for different sales-channels
  • Experience of successful implementation of marketing strategy is a big plus
  • Good conversational and written skills in English
  • Proven leadership and management skills
  • Target driven, self-motivated and positive-minded person
  • High level of communication and negotiation skills.
  •  

Другие регионы

Regional Support Engineer (Тернополь)


Инженерный департамент
В компании Миратех открыта вакансия Regional Support Engineer, г. Тернополь и Тернополь обл. (возможны  поездки в г. Чортков, г. Кременец, г. Борщев, и другие города области)
Частичная занятость.
 
Обязанности:
 
  • Регистрация, выполнение обращений пользователей;
  • Предоставление технической поддержки ИТ оборудования (системные блоки, мониторы, принтеры, МФУ, ИБП, сервера) на территории заказчиков;
  • Предоставление технической поддержки программного обеспечения (ОС Windows XP-10), основные офисные приложения (MS Office, антивирусы, архиваторы и т.п.).
Требования:
  •  
  • Образование по техническим специальностям (желательно в области ИТ);
  • Опыт работы в области ИТ не менее 2-х лет;
  • Знание семейства Windows XP-10 (настойка‚ конфигурация, восстановление), MS Office, Lotus Notes, Antivirus, Backup utilites etc;
  • Опыт тех. обслуживания и решения проблем аппаратного обеспечения (hardware);
  • Опыт в решении проблем с ПК, периферией по телефону;
  • Опыт решения тех. проблем с сетями и телефонией.
Желательные требования:
 
  • Понимание специфики работы HelpDesk\ServiceDesk;
  • Знания ОС Linux;
  • Приветствуется опыт работы с банкоматами и POS-терминалами;
  • Приветствуется опыт работы с ОС Linux /FreeBSD;
  • Приветствуется опыт настройки и обслуживания АТС/ миниАТС;
  • Английский язык – pre-intermediate level.
Личные качества:
 
  • Внимание к деталям, аккуратность, коммуникабельность;
  • Организованность, ответственность, умение планировать свою деятельность.
 

Regional Support Engineer (Херсон)


Инженерный департамент
В компании Миратех открыта вакансия Regional Support Engineer, г. Херсон и Херсонская обл. (возможны поездки в г. Скадовск, г. Геническ, г. Каховка, и другие города области).
Частичная занятость.
 
Обязанности:
 
  • Регистрация, выполнение обращений пользователей;
  • Предоставление технической поддержки ИТ оборудования (системные блоки, мониторы, принтеры, МФУ, ИБП, сервера) на территории заказчиков;
  • Предоставление технической поддержки программного обеспечения (ОС Windows XP-10), основные офисные приложения (MS Office, антивирусы, архиваторы и т.п.).
Требования:
 
  • Образование по техническим специальностям (желательно в области ИТ);
  • Опыт работы в области ИТ не менее 2-х лет;
  • Знание семейства Windows XP-10 (настойка‚ конфигурация, восстановление), MS Office, Lotus Notes, Antivirus, Backup utilites etc;
  • Опыт тех. обслуживания и решения проблем аппаратного обеспечения (hardware);
  • Опыт в решении проблем с ПК, периферией по телефону;
  • Опыт решения тех. проблем с сетями и телефонией.
Желательные требования:
 
  • Понимание специфики работы HelpDesk\ServiceDesk;
  • Знания ОС Linux;
  • Приветствуется опыт работы с банкоматами и POS-терминалами;
  • Приветствуется опыт работы с ОС Linux /FreeBSD;
  • Приветствуется опыт настройки и обслуживания АТС/ миниАТС;
  • Английский язык – pre-intermediate level.
Личные качества:
 
  • Внимание к деталям, аккуратность, коммуникабельность;
  • Организованность, ответственность, умение планировать свою деятельность.
 

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Я даю компании Миратех свое добровольное письменное согласие на обработку моих персональных данных согласно Закону Украины “Про защиту персональных данных” как описано далее

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